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We offer free UK mainland delivery on all orders over £50*. Orders under £50 are subject to a £5.99 charge*.
*Terms and Conditions Apply
We currently do not deliver to Channel Islands (Jersey & Guernsey), Isle of Man, Northern Ireland or Worldwide.
Returns Policy
We hope you are happy with your order but if for any reason you need to return something, we are here to help.
If you would like to cancel your order, please notify us within 14 days of receiving your order by emailing us at mail@mypetwarehouse.co.uk, any cancellations after the 14 days will not be valid. Please note orders that have been dispatched cannot be cancelled. In this case, please wait to receive the order and then follow our returns process below.
Alternatively, you can return your order via post for a refund, excluding any original postage charges, but do note that all shipping fees to return an order are at the cost of the customer. Please ensure the goods are returned within 14 days of receipt and in their original packaging and include a copy of your delivery note.
If returning a dog bed, coat or collar all original labels must be attached to the item(s) and be pet hair free to be eligible for a refund. All other items must be unopened and in there original condition.
Return Address: Unit 4, Beauchamp Business Centre, Sparrowhawk Close, Malvern, Worcestershire, WR14 1GL
